Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
10G Telecom India Pvt. Ltd. ("10G Telecom", "we", "our") collects information you provide directly to us when you use our services, request a quote, or contact our support teams. This includes name, email address, company name, phone number, and technical infrastructure requirements.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our fiber network services, respond to inquiries, send service updates and SLA reports, and comply with legal obligations. We do not sell your personal data to third parties.
3. Data Security
We implement military-grade encryption and access controls to protect your information. Our infrastructure is certified to international data security standards including ISO 27001. Access to customer data is limited to authorized personnel on a need-to-know basis.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Contract and billing data is retained for a minimum of 7 years as required by Indian tax law.
5. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact our Data Protection Officer at privacy@10gtelecom.com. We will respond within 30 days.
6. Contact Us
For privacy-related inquiries, contact 10G Telecom India Pvt. Ltd., Data Protection Office, Tech Park, Whitefield, Bangalore 560066, India. Email: privacy@10gtelecom.com